Terms of Service

1. Acceptance of Terms

By accessing and using the Cyber Syntax website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Cyber Syntax provides IT solutions including CCTV installation, IT support, software development, networking solutions, and quality tech products. All services are performed by qualified technicians and products come with warranty coverage as specified.

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information is up to date

4. Product Information & Pricing

We strive to provide accurate product descriptions and pricing. However:

• Prices are subject to change without notice until order confirmation
• Product images are for illustration purposes and may vary slightly
• We reserve the right to correct any errors in pricing or descriptions
• Stock availability is not guaranteed until order is confirmed

5. Orders & Payments

By placing an order, you agree to:

• Provide valid payment information
• Pay all charges at the prices in effect at time of order
• Pay any applicable taxes and shipping fees
• Accept that we may cancel orders for reasons including pricing errors, product unavailability, or suspected fraud

6. Shipping & Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier.

7. Returns & Refunds

We offer a 15-day return policy for most products. To be eligible:

• Product must be in original condition with all accessories
• Original packaging must be intact
• Return request must be initiated within 15 days of delivery
• Refunds will be processed within 7-10 business days after inspection

8. Warranty

All certified devices come with a 12-month warranty covering manufacturing defects and hardware failures. Warranty does not cover physical damage, water damage, unauthorized modifications, or normal wear and tear.

9. Limitation of Liability

To the fullest extent permitted by law, Cyber Syntax shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: