Cookie Policy

Last updated: January 31, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our website and enable us to improve your experience.

2. Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or third-party providers whose services we use, such as remembering your preferences and settings.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They help us measure the effectiveness of our marketing campaigns.

3. Cookies We Use

Cookie NamePurposeDuration
session_idMaintains user sessionSession
auth_tokenUser authentication30 days
cart_itemsStores shopping cart data7 days
preferencesRemembers user preferences1 year
_gaGoogle Analytics tracking2 years

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Analytics: To analyze website traffic and user behavior
  • Facebook Pixel: To measure advertising effectiveness
  • Payment Providers: To process secure payments
  • Customer Support: To provide live chat functionality

5. Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to view, manage, delete, and block cookies through settings
  • Cookie Banner: Use our cookie consent banner to manage your preferences
  • Opt-Out Links: Some third-party services provide opt-out mechanisms

Please note that disabling certain cookies may affect the functionality of our website and your user experience.

6. Browser-Specific Instructions

To manage cookies in your browser:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: support@cybersyntax.com.bd

Phone: +880 1898-887711

Address: 143/2 South Pirerbag, Mirpur, Dhaka-1216